Refund policy

You have 14 days after receiving your order to cancel it without giving a reason.

1. Your right of withdrawal

The 14-day period starts the day after you, or someone you appoint, receive the product. If you ordered several products that arrive separately, it starts when you receive the last one.

2. How to cancel

Let us know within the 14 days, in one of these ways:

• Fill in the model withdrawal form below and email it to niyaramodesty@gmail.com
• Send us any other clear message by email, with your name and order number

We confirm by email that we received your cancellation.

3. Sending the product back

Send the product back within 14 days after you told us you are cancelling. We email you the return address when we confirm your cancellation.

Please return the product complete, in its original packaging if possible, and include your order number. Return shipping costs are paid by you. We recommend a tracked shipment and keeping your proof of sending.

4. Condition of the product

You may unpack and try on the product the way you would in a shop. Products that have been worn outside, washed, perfumed, altered or damaged beyond that may have lost value; we may deduct that loss in value from your refund.

5. Your refund

We refund the full amount you paid, including the standard shipping costs of your original order, within 14 days after you told us you are cancelling. We may wait with the refund until we have received the product back, or until you show us proof that you sent it, whichever comes first. You get your money back through the same payment method you used, at no extra cost.

If you chose a more expensive delivery option than our standard shipping, we only refund the cost of standard shipping.

6. Wrong size?

We do not do direct exchanges. Cancel your order as described above and place a new order for the size you need.

7. Damaged or wrong product

Received a damaged, defective or wrong product? Email us within a reasonable time after you notice it, with your order number and photos. In that case we pay the return costs and repair, replace or refund the product. This does not affect your statutory rights.

Model withdrawal form

(Only fill in and return this form if you want to withdraw from the contract.)

To: Niyara, niyaramodesty@gmail.com (postal address: see our Contact Information)

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods:

• Ordered on (*) / received on (*):
• Order number:
• Product(s):
• Name of consumer(s):
• Address of consumer(s):
• Signature of consumer(s) (only if this form is sent on paper):
• Date:

(*) Delete as appropriate.

Last updated: November 2026